Returns & Refunds Policy

We want you to be completely satisfied with your SVR dermatological care; therefore, we offer a 30-day return policy for products purchased directly from our official website. Items must be returned in their original packaging and in a resalable condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization Number.

• 2.
  Pack Securely

  Place the unused products in their original boxes and include the completed return form inside your shipping package.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our laboratory team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.